Residential Services

Residential Surface Restoration for Northeast Ohio Homes

From roof streaks and dirty siding to weathered driveways, patios, and entryways, SurfaceWorks ProWash provides surface-appropriate cleaning designed around the condition and material of your home. Every residential price is published: find your home's square footage and you have your price, with no visit needed to get a number. Access problems and heavy staining are the exceptions, and those are confirmed in writing before any work begins.

Common Questions

What is the difference between soft washing and pressure washing?

Soft washing uses low pressure and surface-appropriate cleaning solutions for delicate materials such as many roofs and siding types. Pressure washing is generally reserved for durable hard surfaces, such as applicable concrete. SurfaceWorks ProWash selects the method based on the material, condition, and project scope.

Do you offer concrete sealing as a follow-up service?

Yes. Sealing a driveway, patio, or walkway after cleaning helps protect the surface from staining, moisture, and future buildup. Sealed concrete typically stays protected longer than unsealed concrete — up to about 3 years depending on traffic and exposure — so it's worth asking about when you request a quote. The [maintenance plan](/maintenance-plan) is built for exactly this: an autumn visit, next year's price held, and a longer roof warranty. You can get your own number right now: the [instant estimate](/instant-estimate) prices your property from the address in about two minutes, and what you accept is what you pay.

I have a single-story ranch in North Canton. What does a typical exterior cleaning cover?

On a one-story home a standard house wash covers the siding, soffit and fascia, and cleaning of the outside face of the gutters and downspouts, done as a low-pressure soft wash matched to vinyl, aluminum, or stone-veneer surfaces. Most North Canton homes we work on pair that with roof soft washing for shingle algae and with driveway or walkway cleaning, since the front approach is what shows from the street. The gutter clean-out is free with a roof soft wash and 25% off added to a house wash, and the rate is published on the [pricing page](/pricing). More on what the gutters do to a roof in [black streaks, moss and lichen](/learn/roof-moss-lichen-algae-damage).

Which surfaces on my house actually need cleaning first?

On a Louisville subdivision house, usually the drive and the roof before the siding. The asphalt shingle roof streaks on the shaded plane and is soft washed, never pressured. The vinyl or aluminum siding chalks and oxidizes on the sun side, which is an oxidation treatment rather than a wash and can often hold another season. And the wide concrete drives and aprons here hold road salt through spring, which is both the most visible surface and the one that degrades if it is left. You can get your own number right now: the [instant estimate](/instant-estimate) prices your property from the address in about two minutes, and what you accept is what you pay.

Learn More what siding oxidation is and why pressure washing won't fix it

Do you guarantee your work?

Yes, on two different timelines, because roof work does not finish on the same clock as everything else. On any surface other than a roof: if you are not satisfied with something we cleaned, tell us within 14 days and we will come back and re-clean it at no charge. Fourteen days rather than a week on purpose — most people do not look properly until the following weekend, and a rain in between makes anyone doubt the result. On roof soft washing: 60 days. A roof keeps improving for four to six weeks after the visit as the treated moss and lichen lose their grip and release with rain and weather. Judging a roof at two weeks would be judging it half-finished. If it has not come around within 60 days, it gets re-treated at no charge. What the guarantee does not cover is anything cleaning cannot correct: oxidized or chalked finishes, concrete scaling where the top layer has already broken loose, failed paint or stain, and rust with an active source still feeding it. Those get identified on the walkthrough and stated before any work begins, so nothing on that list is a surprise afterward. Separately from all of that, there is a warranty. The guarantee above asks whether we did the job right; the warranty asks whether it stayed clean. Black streaking on a roof we soft washed is warranted for two years — three if you are on the maintenance plan — and washed siding can carry a twelve-month regrowth warranty, included free with the plan. Two conditions are excluded from the roof warranty and we point them out before the work rather than after: heavy overhanging tree cover, and areas where water pools rather than draining. Both re-seed growth continuously no matter how well a roof was cleaned. What the roof warranty covers, and how it compares to the five-year ones you will see online, is set out in [how to read a roof cleaning warranty](/learn/roof-cleaning-warranty-what-five-year-really-means). Roof pricing is on the [roof soft washing page](/services/roof-soft-washing). You can get your own number right now: the [instant estimate](/instant-estimate) prices your property from the address in about two minutes, and what you accept is what you pay.

Can you clean my patio furniture while you are doing the patio?

Yes, and it is the sensible time to do it since everything has to come off the patio anyway. Patio and outdoor furniture and equipment cleaning is $79 and covers furniture, swing sets, grills and similar outdoor items, cleaned at a pressure and solution matched to the material. Cushions and fabric are not included — this is hard surfaces: frames, tables, slides, plastic and metal. You can get your own number right now: the [instant estimate](/instant-estimate) prices your property from the address in about two minutes, and what you accept is what you pay.

Do you charge more for a two-story house?

No. One price covers the house at that size, whether it is one story or two. A 1,200 square foot home is $299 either way, and a 2,000 square foot home is $349 either way — you read your price off the table without doing arithmetic or wondering which column applies to you. A second story does take longer and needs more reach, and that is already built into the size-based price rather than added on top. Genuine difficulty does carry an add-on: a third story, or an elevation that cannot be worked from the ground. Anything like that is identified while the property is walked and stated before the work starts, never added afterward. You can get your own number right now: the [instant estimate](/instant-estimate) prices your property from the address in about two minutes, and what you accept is what you pay.

Will soft washing damage my roof shingles or siding?

Soft washing uses low pressure and a solution matched to the material, which is why it is the recommended method for shingles, painted wood, vinyl, and other surfaces that high pressure can damage. Concentration, dwell time, and rinse approach are adjusted to the surface and its condition rather than applied the same way everywhere.

Will the cleaning solutions harm my landscaping, grass, or pets?

We take steps to protect landscaping, grass, and outdoor pet areas during service, including pre-wetting and rinsing nearby plantings and controlling runoff and dwell time. Let us know about sensitive plants, gardens, or pet areas when scheduling so we can plan around them.

How long do the results last?

How long results last depends on the surface, sun and shade exposure, tree cover, drainage, and local weather, so we don't promise a fixed timeframe. Shaded, tree-covered roofs and siding typically show regrowth sooner than sun-exposed surfaces, and concrete varies with traffic and moisture. Concrete that is sealed after cleaning stays protected longer — up to about 3 years depending on traffic and exposure — which is why we offer sealing as a follow-up option. Our maintenance plan exists for exactly this: $149 a year adds an autumn visit and holds next year's wash at the same price for your home's size. The [maintenance plan](/maintenance-plan) is built for exactly this: an autumn visit, next year's price held, and a longer roof warranty.

More questions answered on the full FAQ page.